R-58456 SAP MM & CPI Functional Analyst – Application Support

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role The SAP Functional Analyst joins the Application Management Services (AMS) team with the objective of ensuring operational continuity, functional stability, and the proper execution of business processes related to the SAP MM and SAP CPI modules. The role focuses on providing specialized support for incidents, requests, minor enhancements, and functional maintenance activities that ensure efficient system operation and compliance with corporate IT and business standards. 1. Incident and Request Management within the AMS Environment Analyze and resolve functional incidents related to SAP MM , including procurement processes, sourcing, materials management, inventory handling, goods receipts, and logistical movements. Address requests and troubleshoot issues in SAP CPI , ensuring proper execution of integrations, correct operation of flows, mappings, connectors, queues, adapters, and the accurate transfer of data between SAP and external systems. Verify the correct flow of information between SAP and external platforms, identifying deviations and coordinating the necessary corrective actions. Manage tickets in accordance with established service standards for priority, impact, and response times. 2. Functional Analysis and Process Validation Review functional configurations in the MM and CPI modules, ensuring alignment with organizational processes related to procurement, internal logistics, and integration flows. Validate data integrity,...