Readiness Services Consultant

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: As a Readiness Services Consultant at CrowdStrike's, you will be a strategic partner helping customers prepare for incident response, maximize their CrowdStrike Services investment, and achieve their security objectives. This role combines relationship management, technical advisory, and program optimization to ensure customer success and satisfaction. Location: Flexible within Australia, Singapore and Japan What You’ll Do: Manage and grow strategic relationships with Services retainer customers through structured account management and regular engagement Drive customer preparedness through education, strategic planning, and optimization of their CrowdStrike Services investment Coordinate with Sales and Delivery teams to ensure alignment of customer needs with service capabilities Execute timely account reviews, follow-up documentation, and service scoping Develop and maintain customer success plans with clear next steps Contribute to program enhancement initiatives and best practices development Support team pipeline growth through strategic account expansion What You’ll Need: Experience in cybers...