Sales Development Representative, Inbound | Ontario, Canada

ABOUT RAMP

At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it.

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year.

Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company’s Most Innovative Companies https://www.fastcompany.com/91038883/ramp-most-innovative-companies-2024 list and LinkedIn’s Top U.S. Startups https://www.linkedin.com/pulse/linkedin-top-startups-2024-50-us-companies-rise-linkedin-news-hxote/?trackingId=uBI29YlAOxikbTI7cdvG4g%3D%3D for more than 3 years, as well as the Forbes Cloud 100 https://www.forbes.com/sites/richardnieva/2024/08/06/ramp-cloud-100/, CNBC Disruptor 50 https://www.cnbc.com/2024/05/14/ramp-cnbc-disruptor-50.html, and TIME Magazine’s 100 Most Influential Companies https://time.com/collection/time100-companies-2023/6285147/ramp/.

ABOUT THE ROLE

As the Founding Inbound Sales Development Representative in Canada, you will be the first point of contact for prospects entering Ramp’s fastest-growing pipeline in Canada. In this high-velocity, high-impact role, you’ll engage prospects who have expressed interest in Ramp – via product signups, demos, content, or marketing campaigns – and quickly qualify, prioritize, and convert that interest into high-quality sales opportunities. Speed-to-lead and strong execution are critical, but so is strategic thinking.

Our world-class sales organization is looking for someone who is self-motivated and systematically inclined – a builder who brings structure to ambiguity. You think in processes, create structure where there isn’t any, and continuously refine workflows to drive efficiency and conversion to accelerate our growth as Ramp scales rapidly. As our founding hire, you’ll help design inbound routing, qualification frameworks, follow-up cadences, and reporting standards that will scale with the team. If you’re eager to learn, embrace challenges and are excited about helping define Ramp’s presence in Canada and accelerating growth in a new market, this role is for you.

What You’ll Do

- Respond to and qualify high-volume inbound leads via multi-channel outreach with urgency and precision

- Conduct consultative discovery to understand prospect pain points, priorities, and intent

- Strategically multi-thread high-value inbound accounts, identifying additional stakeholders and decision-makers

- Partner closely with Account Executives to transition qualified opportunities and support deal expansion

- Maintain accurate and detailed activity, notes, and pipeline data in Salesforce

- Continuously refine talk tracks, objection handling, and discovery techniques based on performance data and feedback

- Help solidify foundational inbound processes for Canada – including routing logic, follow-up cadences, activity standards, and feedback loops with AEs and Marketing

What You Need

- Strong written and verbal communication; Confident, energetic phone presence and Excellent listening skills

- Dedication to tracking and improving performance and efficiency on a daily basis

- Deep interest in understanding business challenges

- Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes

- High level of comfort operating in a fast-paced, inbound-heavy environment with daily activity targets (emails, calls, etc.)

- High level of curiosity and ability to quickly understand complex business challenges

- Strong time management skills and organizational rigor

- Ability to work Hybrid, 3 days a week in office, in Toronto, Canada

Nice to Haves

- Prior experience in a customer-facing, SDR, or sales role, especially in inbound or high-velocity environments

- Prior CRM experience (preferably Salesforce)

- Demonstrated ability to bui