Sales Manager

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client is a leading online retailer specializing in saunas, cold plunges, and red light therapy equipment. They operate in a high-consideration, consultative sales environment, helping customers make informed decisions on technical, high-ticket purchases. As the company continues to grow, they are focused on strengthening their sales function through expertise, clear communication, and a customer-first approach.

LOCATION

Fully Remote (Work from Home) | Flexible Hours (40 hours/week)

ROLE OVERVIEW

The Sales Manager will operate in a player-coach capacity, combining hands-on consultative selling with support for the broader sales function. This role involves managing technical sales conversations, guiding customers through complex purchasing decisions, and contributing to the development of sales processes. Success in this role requires strong product understanding, clear communication, and the ability to translate technical details into practical recommendations for customers.

KEY RESPONSIBILITIES

Client Engagement & Technical Sales

- Conduct technical sales calls to understand customer needs and recommend appropriate solutions

- Engage with prospects via live chat (Chatra), phone and text (Quo), and email

- Answer detailed technical questions related to products, installation, and requirements

- Build trust with customers through clear, consultative communication

Solution Development

- Develop tailored recommendations based on customer requirements and technical constraints

- Collaborate with product and technical teams to align solutions with customer needs

- Present complex technical information in a clear and accessible way

Sales Pipeline Support

- Track leads and follow-ups using Google Sheets (C...