Senior Account Manager

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

This is a fixed-term contract to cover maternity leave and is expected to last around six months

Job Description

As a Senior Account Manager at Jellyfish, reporting to the VP Client Manager, you will play a key role in managing client relationships, driving business growth, and ensuring operational excellence. You will act as a trusted advisor, aligning Jellyfish's solutions with client business objectives while proactively identifying opportunities for innovation and expansion.

Your Primary Responsibilities include:

- Managing client relationships, serving as the primary point of contact for Enterprise clients or as the client lead for Scale accounts

- Driving account growth by identifying opportunities for new products, services, or initiatives, and aligning Jellyfish's solutions with client business objectives

- Ensuring operational excellence through effective project management, timely deliverables, and maintaining client health metrics

- Collaborating with cross-functional teams to ensure seamless project execution and fostering a culture of innovation

- Maintaining accurate client data in Salesforce and producing well-articulated briefs aligned with client goals

- Staying current with industry trends and acting as a trusted advis...