Senior Account Manager, Commercial +

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

We’re looking for a motivated Senior Account Manager to take ownership of the expansion and retention of some of Vanta’s largest APJ customers by developing and maintaining strong relationships with our customers.

You will serve as the primary point of contact for all post-sales commercial conversations, including mid-cycle upsells, cross-sells, and renewals. As a trusted advisor to the customer, you will deeply understand their business needs and align Vanta’s solutions with their objectives to help mature our customers’ compliance and security program.

The goal of this team is to achieve overall net revenue expansion of the Vanta customer base, as measured by Expansion Revenue and Net Revenue Retention. They will ensure customer’s security and compliance goals are aligned to their company growth needs and with Vanta’s solutions.

What you’ll do as a Senior Account Manager, Commercial + at Vanta:

- Develop and maintain strong relationships with assigned accounts, acting as a trusted advisor and strategic partner.

- Develop a deep understanding of Vanta’s current product offerings and take initiative to learn Vanta’s product roadmap to speak confidently when addressing customers.

- Maintain strong partnerships and alignment with CSMs to understand customer health, ensure close strategic collaboration and execute harmonious communication to accounts.

- Collaborate on account plans that identify new opportunities for expansion with current customers to increase their usage of Vanta’s platform via new frameworks, security tools, etc.

- Manage the entire sales cycle of any expansion or renewal opportunity from first m...