Senior Business Operations Manager

There’s never been a more exciting time to be part of Rev.

Every role here plays a critical part in shaping the future of speech technology and empowering our customers to do more, faster. We didn’t disrupt the industry by playing it safe. We did it by embracing bold thinking, welcoming diverse perspectives, and giving our team the freedom and responsibility to innovate. At Rev, you won’t just have a seat at the table — you’ll help redesign it.

Come build what’s next with us 🚀

SENIOR BUSINESS OPERATIONS MANAGER

HOW THIS ROLE WILL SERVE, OWN AND GROW AT REV:

We’re looking for a highly analytical and execution-oriented Senior Business Operations Manager to partner closely with our COO and leadership team.

This is an individual contributor role with high visibility and impact. You will be responsible for driving our core business operating rhythms — including WBRs and MBRs — and ensuring we are running the company with clarity, focus, and accountability.

You’ll sit at the center of the business, connecting data, teams, and priorities to help leadership make better, faster decisions.

🔍 RESPONSIBILITIES:

RUN THE OPERATING CADENCE (WBRS / MBRS)

- Own end-to-end execution of Weekly and Monthly Business Reviews

- Define and continuously improve the structure, content, and flow of WBRs/MBRs

- Partner with leaders to ensure metrics are accurate, insights are clear, and narratives are sharp

- Drive pre-read creation, meeting facilitation support, and post-meeting follow-ups

DRIVE METRICS & BUSINESS VISIBILITY

- Define and maintain core business KPIs across Product, GTM, and Operations

- Build and manage dashboards and reporting that enable real-time visibility into performance

- Identify trends, risks, and opportunities — and surface them proactively

ENABLE BETTER DECISION-MAKING

- Translate data into clear insights and actionable recommendations

- Support executive decision-making through analysis, modeling, and structured thinking

- En...