Senior Customer Service Lead & Trainer

💼 Senior Customer Service Lead & Trainer Full-Time Remote | U.S. Business Hours (EST) 🚀 About the Role We’re hiring a highly experienced and people-focused Senior Customer Service Lead & Trainer to lead, coach, and elevate a remote customer service team supporting U.S.-based customers. This is not just a supervisory role — you will play a direct role in: improving team performance, developing training systems, maintaining service quality, handling escalations, and ensuring a consistently excelle...