Senior Director, Professional Services

Camunda is the leader in enterprise agentic automation, orchestrating complex business processes, including high-value knowledge work, across agents, people, and systems. By creating production-ready, enterprise-grade agents with built-in governance, Camunda uniquely delivers trusted AI agents for business-critical processes. Over 700 leading innovators like Atlassian, ING, and Vodafone, rely on Camunda to slash time-to-value from months to days, boost operational efficiency, and elevate customer experiences. Camunda was named a Visionary in the inaugural 2025 Gartner® Magic Quadrant™ https://page.camunda.com/wp-2025-gartner-magic-quadrant-for-boat for Business Orchestration and Automation Technologies (BOAT).

As a fully remote, global company, we’re rewriting the rules of modern business. Named GP Bullhound’s 2024 Top 100 Next Unicorn list, https://www.gpbullhound.com/articles/top-100-next-unicorns-the-uk-france-and-germany-lead-with-the-most-promising-technology-companies-in-europe/ certified as a Great Place to Work, and recognized by Flexa for true flexibility https://flexa.careers/companies/camunda, we’re growing fast and looking for top talent to join our team. If you’re excited to do meaningful work and make real impact, keep reading, this role could be the one you’ve been waiting for.

About the Role:

The Senior Director of Professional Services you’ll lead and evolve customer delivery at Camunda, with a clear focus on enhancing time to value for organizations leveraging our process orchestration platform. This role combines strategic leadership, customer-centric execution, and operational excellence to ensure clients rapidly realize meaningful, measurable business outcomes.

At the core of this role is a commitment to turning agentic orchestration strategies into reality and unlocking measurable value for every customer. You’ll drive delivery innovation, ensuring engagements are outcome-oriented, efficient, and scalable, while building trust and long-t...