Senior Lead, Data Center Management

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As the Real Estate Data Center Site Lead you will provide critical leadership and be responsible for the day-to-day operations, management, and optimization of assigned sites. You will ensure facilities are safe, compliant, efficient, and aligned with organizational and customer objectives, while delivering a high-quality employee and operational experience. As the Site Lead you will serve as the primary customer relationship owner at the site level and act as the first point of escalation for operational, facilities, and incident-related matters. You will report into the Regional/Territory Leads and work closely with regional, global, and site stakeholders. Key Responsibilities: Facility & Operations Leadership Own and manage site operations, facility services, and asset governance Ensure 100% regulatory, safety, and security compliance at the site level Maintain audit-ready documentation for EHS, security, and operational procedures Own site-level data integrity and ensure accuracy of facility and operational records Maintain all site permits, certifications, and compliance documentation Take full ownership of the appearance and condition of the site, inside and outside Financial & Vendor Management Manage site operating costs and support Opex/Capex planning and annual business planning processes Identify and implement cost-saving initiatives while maintaining service quality Manage third-party service provider performance at the site level Participate in or lead contract negotiations to optimize cost and service levels Stakeholder & Customer Engagement Act as the primary customer relationship owner for the site Buil...