Senior Manager- Software Development Engineering-AI

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary AI LaunchPad is CVS Health's centralized AI infrastructure and enablement platform for the HCD Business Unit. We deliver LLM access, observability, and the engineering foundation needed to build and scale production AI agents across the enterprise. As the platform grows, we need a Senior Manager who can simultaneously lead engineering execution, shape the technical roadmap, and influence stakeholders across HCD and the broader CVS organization. The Senior Manager of AI LaunchPad is a hybrid technical leader and engineering manager responsible for driving the strategy, architecture, and delivery of CVS Health's HCD AI platform. You will lead a team of AI and software engineers, define the platform roadmap, and partner with product, data, security, and business leaders to accelerate enterprise-wide AI adoption. This role requires both deep technical credibility — you can engage in architecture reviews and make sound engineering decisions — and the organizational influence to align cross-functional teams around a shared AI vision. Role Team Leadership & Development. Recruit, retain, and grow a high-performing team of AI and platform engineers. Define clear roles, set performance goals, conduct regular 1:1s, and foster a culture of technical excellence, psychological safety, and continuous learning. Platform Strategy & Roadmap. Own the AI LaunchPad product and engineering roadmap — balancing immediate delivery commitments with long-term platform scalability. Prioritize investments in LLM access, observability, agent in...