Solutions Engineer

ABOUT HAPPYROBOT

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto. https://www.happyrobot.ai/blog/manifesto

ABOUT THE ROLE

As a Solutions Engineer, you are the technical front line in our enterprise sales motion. You partner with Account Executives to run discovery, tell the technical story, deliver credible, tailored demos, answer security/architecture questions, and scope high‑signal POCs. Beyond deal support, you’re helping us tell a compelling GTM story at scale. You will work with Product and Engineering to understand the latest product advancements and new features, so we can continue to educate prospects on the most innovative ways to leverage our technology.

You’ll work hand-in-hand with Sales, Product, and Engineering to scope solutions, demonstrate capabilities, and act as a trusted advisor to technical stakeholders. This is a highly customer-facing role where you’ll combine deep technical fluency with strong communication skills to drive sales forward.

WHAT YOU’LL DO

- Technical Discovery & Narrative — Translate pain into solution architecture; frame integration patterns and data flows; whiteboard with senior ICs and execs.

- Demo & Prototype — Build and deliver tailored demos/sandboxes (lightweight, non‑POC builds) that showcase value for logistics use cases (e.g., carrier sales, trac...