Technical Operations Generalist

ABOUT CLIPBOARD

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.

Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

ROLE OVERVIEW

The Technical Operations team is hiring a Technical Operations Generalist to support and evolve our internal tooling ecosystem across Ops.

This is a hands-on individual contributor role focused on strengthening the foundation of our operational stack. You’ll work across a range of tools including support platforms, AI-driven systems, and internal automations to improve how our day-to-day operations function.

You’ll partner closely with team leadership to execute against defined priorities, refine existing systems, and introduce new tooling where needed ensuring our stack continues to scale effectively with the business.

WHAT YOU’LL DO

- Execute against high-priority tooling and automation initiatives across the operational stack

- Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency

- Support and improve systems across multiple tools, including support platforms and AI-driven solutions

- Translate defined problems into practical, well-scoped technical solutions

- Identify gaps or inefficiencies in current tooling and proactively address them

- Troubleshoot issues, improve system reliability, and ...