Tooling Program Manager

WHY CLIPBOARD EXISTS:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.

ABOUT CLIPBOARD:

Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental, Home Health, etc.), as well as building out a full-time product.
We are a YC Top Company https://www.ycombinator.com/topcompanies/ with a global, remote team of 1,000+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the U.S., where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.

To learn more about us, take a look at our website here https://www.clipboardhealth.com/careers.

ABOUT THE ROLE

The Technical Operations team is hiring a Tooling Program Manager to own and scale our internal automation and AI tooling portfolio. This is a senior individual contributor role with program-level ownership; you'll define the roadmap, drive delivery across multiple concurrent initiatives, and partner directly with Operations leadership to hit agent efficiency targets.

You’ll grow into a people management role within 6–12 months by building strong delivery velocity, owning the roadmap end-to-end, and demonstrating the ability to develop and hold junior team members accountable.

WHAT YOU’LL DO

- Define and own the quarterly roadmap for AI and automation tooling, anchored to clear efficiency outcomes.

- Translate ambiguous operational problems into scalable, systems-level solutions

- Drive end-to-end delivery across discovery, scoping, build, a...