Training Operations Coordinator

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Job Description

Reporting to the Training Operations Director, you will create impact within our Training team, a specialist function delivering courses and educational services across more than 250 digital marketing topics, including social media, search, cloud and AI. You will play a key role in supporting the smooth running of over 2,000 training sessions held annually worldwide, and help provide an excellent experience for both clients and and trainers.

Please note that this will start as a full-time temporary contract for six months, averaging 37.5 hours per week, with working hours from 11:00 to 19:30 (South Africa time).

Your primary responsibilities will include:

- Coordinate the scheduling of training sessions, ensuring the rooms are booked, and managing communications.

- Maintain accurate course listings on the website https://www.jellyfish.com/en-gb/training/, carrying out regular checks to spot potential issues, and monitor attendees and delegates who need to switch or cancel bookings to ensure dates, links and codes remain correct.

- Facilitate travel and accommodation arrangements for trainers delivering on-site training internationally.

- Collaborate with the sales team and clients to manage corporate bookings, from point of ...