UX Designer, AI App

COMPANY

A1 is building a proactive AI smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows.

Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior.

ROLE

You will own the UX of A1's core app experience. This means designing the end-to-end flows users go through every day - how they start tasks, how they follow along as the AI works, how they stay in control, and how they recover when something goes wrong.

This is a UX role for a HCI product. You need to understand both user needs and AI system behavior well enough to design product flows that feel clear, reliable, and controllable.

WHAT YOU'LL BE DOING

- Own UX for A1's core app surfaces across iOS, Android, and web.

- Design complete user flows for AI-assisted tasks - from intent capture through to task completion, including handoff, progress tracking, and error recovery.

- Design how the app surfaces what the AI is doing, what decisions it has made, and what the user needs to confirm or adjust.

- Map and design the full range of AI states a user encounters - loading, thinking, acting, waiting, completing, stalling, failing, and recovering.

- Work with product, engineering, and ML teams to define user requirements and translate them into concrete design solutions.

- Conduct usability research to understand where users lose trust, feel uncertain, or disengage.

- Produce wireframes, user flows, and high-fidelity designs that engineering can build from directly.

- Contribute to the design system and shared UX patterns for AI app surfaces.

- Design for both simple everyday interactions and complex multi-step AI workflows within the same product.

WHAT YOU WILL NEED

- Experience as a UX designer on consumer mobile or web apps, wit...