Client Strategic Initiative Manager

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Business Unit: Signify Health Work Type / Logistics: Remote, US, some travel required Summary: This position drives strategic projects for client operations improvements and execution. Roles and Responsibilities: Annual client launch planning and program management Data gathering and analysis for initiatives (example: email rates for members) Gathering stakeholder feedback and creating recommendations for program improvements Creating and driving team building programs and engagement Ensure training plans for all teams, including effectiveness measures Process improvement roadmap development and monitoring Operating cadence definition and maintenance Portfolio monitoring and completeness checks against program requirements Team communication Escalation management process and complex problem solving across clients and stakeholders Launch, monitor, track new initiatives Basic Qualifications: Bachelor’s degree in business, economics, operations management or related field - an equivalent combination of training and experience may be considered instead of a college degree. 4 or more years of relevant work experience Proven track record of reviewing and organizing data in Excel Experience using Google Suite (Gmail, Sheets, Slides) Ability to clearly articulate via verbal and written communication Experience managing tight timelines, deliverable schedules and a diverse set of internal stakeholders to meet expectations even without explicit control of all inputs needed Demonstrated success collaborating and influencing internal stakeh...