Manager of SME Account Management

OUR MISSION

To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we've turned how people buy, sell, advertise and lease cars on its head.

What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.

In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines - doubling our audience overnight. Together we now have one of the biggest YouTube https://www.youtube.com/carwow channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.

And we’re a long way from done!

YOUR MISSION

We are looking for a high-impact Manager for our SME Account Management to lead, develop, and inspire a team responsible for driving dealer performance and growth. This role is critical in shaping team culture, delivering against departmental objectives, and ensuring our partners maximise value from our platform.

You will balance people leadership, operational excellence, and commercial impact, empowering your team to perform at their best while contributing to strategic direction and ongoing business performance.

RESPONSIBILITIES

- Team Leadership & Development

- Lead, coach, and develop a team of Account Managers with varying skill sets and areas of focus

- Create an inclusive, collaborative, and high-performance culture where individuals are empowered to take initiative and ownership

- Act as a strong advocate for your team, identifying growth opportunities and supporting career development

- Provide hands-on coaching through call listening, feedback, and sales technique development

- Lead the team effectively through change and ambigu...