ITSM Service Now Developer

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Service Now Module: ITSM, ITOM, App Engine, Portal. Core Services: Service Catalog, Knowledge, Service Level, CMDB / CSDM, AI Ops and Now Assist. Roles and responsibilities Develop ServiceNow Solutions in the ITSM, with minimum bugs and rework Collaborate with Process Analyst and Architect to ensure the developed features follow ServiceNow best practices Keeps up-to-date with the new releases and features of the ServiceNow platform. Developing, configuring, and customizing the ServiceNow platform to fit business requirements. Collaborating with cross-functional teams to identify and prioritize business requirements. Writing clean, efficient, and maintainable code requires expertise to achieve. Documenting code and application functionality. Staying abreast of emerging trends and technologies in ServiceNow development ensures your success. Integrate ServiceNow modules with other enterprise systems to create a seamless and efficient information flow. Create and update CMDB catalog items, forms, and views, transform maps, IRE, Sc...