Social Media Manager

ABOUT NEON ONE

At Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.

Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you.

ABOUT THE ROLE

Reporting to the Director of Brand & Communications, you’ll be responsible for developing and executing organic social media strategies that grow brand awareness, engage our audience, and drive measurable business impact. You’ll lead content creation and produce high-performing graphic and video assets that support organic social campaigns.

As the go-to expert on social media management, you will manage content across all organic platforms, ensuring a consistent brand voice and messaging. This is a hands-on, fast-paced role for someone who can take an idea from concept to finished product—whether it’s a quick-turn short-form video or a multi-post educational series. All content you create must be deeply customer-centric, speaking directly to the needs, challenges, and goals of nonprofit professionals who are our end users.

RESPONSIBILITIES

SOCIAL MEDIA STRATEGY & EXECUTION

- Full ownership of our social media strategy, from ideation to execution, reporting, and optimization.

- Own content creation and curation for LinkedIn, Meta, and other relevant platforms focused on customer-centric content that addresses the real-world challenges nonprofit professionals face, focusing on their needs rather than our products.

- Maintain a ...