Account Director

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Reporting to the Client Partner, as an Account Director at Jellyfish, you will guide client success, ensuring profitability, and encouraging a high-performance team culture. You will be a strategic advisor to clients, aligning Jellyfish's solutions with their goals while identifying opportunities for growth and progress. Additionally, you will mentor and support Senior Account Managers and Account Managers while also identifying opportunities and challenges with the VP or Client Partner ensuring operational excellence and cross-functional collaboration.

Your Primary Responsibilities

- Campaign Delivery & Oversight: Take direct lead on major global campaigns while maintaining full visibility over all smaller projects. You are expected to stay "close to the work" to ensure every output meets the required standard.

- Proactive Troubleshooting: Act as the first point of escalation for the team. You will identify delivery risks early - such as timing delays or localisation errors - and step in personally to resolve issues and keep projects moving.

- Client & Internal Partnerships: Build strong, reliable relationships with senior clients and internal department leads. You will act as a key collaborator who understands how to navigate the agency to ge...