Director of Care Management Client Reporting
CVS Health
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Description Summary Leads department responsible for developing and delivering client reporting on behalf of the entire Clinical Program suite. Deeply understands the Care Management market landscape and client expectations on client reporting. Develops the report’s value story, the creation of impactful visualizations, and generation of the reports. Provides our account teams with the tools needed to successfully deliver reports and when necessary, presents results directly to clients. Manages custom client or internal questions by providing strategic recommendations or custom reports based on data insights. Fosters collaboration with stakeholders, ensuring data governance and compliance, and driving continuous learning and skill development within the team. Drives work with a customer centric mentality. What you will do Manage a team that builds intuitive visualizations and interactive dashboards that enable stakeholders to explore and understand complex healthcare data easily. Understand market landscape of other Care Management programs and deliver a best in class reporting suite. Own the development and maintenance of client reporting, marketing stats, and internal operational reporting for our products. Ensuring that all analysis’s are completed in alignment with contractual obligations and meet standard for analytic rigor and integrity. Partner with our client facing teams, or client’s themselves, to review client specific performance and outcomes and answer any precipitating questions. Partner with teams of analysts, da...
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