Global Revenue Operations Leader

Job Description Summary Job Description Senior Director, Revenue Operations Reports to: Chief Revenue Officer Role Description The Senior Director of Revenue Operations is responsible for designing, operating, and continuously improving the company’s end-to-end commercial operating system. This role ensures predictable revenue execution, disciplined pricing and deal governance, accurate forecasting, and scalable enablement across a complex software and services business serving the utility industry. Revenue Operations acts as the operational spine of the commercial organization, enabling profitable growth while balancing speed, risk, and consistency across regions. Scope of Responsibility This role leads and integrates the following core functions: Sales Operations Deal Desk Pricing & Commercial Governance Commercial Enablement Forecasting, Pipeline & Performance Analytics The role partners closely with Regional General Managers, Marketing, Finance, Legal, and Services to ensure deals are structured, approved, forecasted, and executed in alignment with company objectives, and that all elements of revenue are forecasted and planned. Key Responsibilities Revenue Operating Model & Governance Design and own the end-to-end revenue operating model across regions, including deal desk, pricing and commercial strategy, sales operations and forecasting, pipeline management and commercial enablement. This includes: Deal Desk Strategy Own the Deal Desk function as a center of excellence for: Pricing governance Discount and exception approvals Deal structure and margin modeling Non-standard commercial terms review Partner with Finance, Legal, and Services to balance growth, margin, risk, and delivery feasibility. Ensure Deal Desk enables deal velocity while protecting long-term profitability and customer value. Own deal-level analytics and insights to inform future pricing and policy decisions. Pricing & Commercial Strategy Own pricing frameworks, discount DOA and commercial gua...