Implementation Analyst

ABOUT AUGUST HEALTH

At August Health, our mission is to empower the essential work of caring for our elders.

We achieve this by providing a modern operating platform and electronic health record (EHR) that enables senior living operators to deliver high-quality care with confidence.

Caregivers are the heart of senior living communities, embodying care, compassion, and well-being. Yet, they face increasing challenges—higher resident acuity, complex workflows, and staffing shortages. At August Health, we build tools that simplify their tasks, eliminate inefficiencies, and provide the insights they need to focus on what truly matters—caring for residents.

At August, we strive to live our values each day, in every interaction with our customers and with each other.

- Be responsible – leave things better than you found them

- Take ownership – be decisive and take action

- Be ambitious – build something great

- Keep an open mindset – communicate candidly and welcome new ideas

- Be humble – celebrate each others’ successes and learn from our mistakes

- Stay positive – assume best intent

ABOUT THE ROLE

As an Implementation Analyst, you will support the successful rollout of the August platform for our customers. You’ll work closely with Implementation Managers to execute key parts of the implementation process—from system configuration and data preparation to training support and process improvement.

This is a great opportunity for someone early in their career who is excited about technology, enjoys problem-solving, and wants to gain hands-on experience in SaaS implementations and customer-facing work.

You will play a critical role in helping our team scale by taking ownership of execution-heavy workstreams—freeing up Implementation Managers to focus on strategy, stakeholder alignment, and complex problem-solving.

WHAT YOU’LL DO

- Support full-cycle implementations by executing key tasks across multiple customer projects

- Configure the August pl...