Implementation Manager - Expansions & Transitions

ABOUT AUGUST HEALTH

At August Health, our mission is to empower the essential work of caring for our elders.

We achieve this by providing a modern operating platform and electronic health record (EHR) that enables senior living operators to deliver high-quality care with confidence.

Caregivers are the heart of senior living communities, embodying care, compassion, and well-being. Yet, they face increasing challenges—higher resident acuity, complex workflows, and staffing shortages. At August Health, we build tools that simplify their tasks, eliminate inefficiencies, and provide the insights they need to focus on what truly matters—caring for residents.

At August, we strive to live our values each day, in every interaction with our customers and with each other.

- Be responsible – leave things better than you found them

- Take ownership – be decisive and take action

- Be ambitious – build something great

- Keep an open mindset – communicate candidly and welcome new ideas

- Be humble – celebrate each others’ successes and learn from our mistakes

- Stay positive – assume best intent

ABOUT THE ROLE

This role is focused on a unique and critical moment in a customer’s lifecycle: growth and change.

In senior living, this often means:

- An operator acquires a new community and needs to quickly bring it onto their existing systems and processes

- A community transitions to a new operator, requiring operational, clinical, and financial systems to be reconfigured

- An existing customer expands their use of August by adopting additional products or modules

These are not net-new implementations. Instead, you’ll be stepping into environments that are already live—often complex, highly customized, and evolving.

Success in this role requires the ability to:

- Rapidly understand how a customer’s current system is configured (without having led the original implementation)

- Apply that understanding to integrate new communities or products quickly and ...