Instructional Designer

Hi, We're Centerfield!

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com http://Business.com and BroadbandNow.com http://BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

THE OPPORTUNITY…

We are seeking a highly skilled and experienced Instructional Designer, ideally with a background in the Medicare and/or broader insurance industry, to design, develop, and evaluate high-impact learning solutions. You will create training that drives performance and closes skill gaps for key roles within our organization (e.g., agents, member services, operations staff). This role requires expertise in instructional systems design, adult learning theory, and the ability to translate complex insurance concepts, product details, system workflows, and regulatory requirements (like CMS guidelines) into clear, engaging instructor-led and digital learning experiences tailored to a diverse audience.

We are currently accepting applications only from candidates residing in the following states: Alabama, Florida, Georgia, Massachusetts, North Carolina, South Carolina, Tennessee, Texas, and Utah.

HOW YOU'LL CONTRIBUTE…

Instructional Design & Development:

- Conduct needs assessments, job/task analyses, and audience analysis to define performance gaps and define learning objectives within the context of insurance operations and customer interactions.

- Design interactive, visually appealing learning experiences using effective instructional materials focused on Medicare plans, insur...