KYC Analyst

KYC Analyst

About Satispay

Satispay was born to revolutionise everyday payments – making them simple, fair, and accessible to everyone. Now, the focus has moved even further, aiming to shape the future of money.

We're a movement empowering millions of people, driven by a shared purpose to tackle big challenges. And we’re just getting started. We move quickly, think boldly, and trust each other to challenge the norm, learning and growing as we go.

If you’re looking for more than just your next job – if you want to build something impactful with a talented team – you’re in the right place.

What you’ll be doing

As a KYC Analyst, you will be at the forefront of ensuring seamless onboarding experiences for our consumers. Collaborating closely with FinCrime, Compliance and Operations, we ensure a comprehensive approach to risk mitigation and regulatory adherence without forgetting to ensure a great UX for our customers. You will be part of the FinCrime Ops Department and report to the KYC Team Lead. Here’s what your day-to-day will look like:

- Perform due diligence. Ensure appropriate client documentation is captured and provide timely onboarding for new consumers. Review identity documents, using country-specific knowledge to confirm authenticity and service eligibility.

- Meet productivity and compliance targets. Manage a daily case queue and ensure consistent throughput while maintaining high quality standards.

- Analyze and assess profiles. Verify identities, identify potential red flags, and escalate high risk cases to the FinCrime team.

- Assist customers. Provide assistance primarily via email during the verification and activation process to ensure a smooth and efficient experience.

- Perform periodic reviews. Support refresh activities, re-verifying customer information, and reassessing risk when triggers occur.

- Utilize screening databases. Triage potential matches (PEP/sanctions/adverse media), reduce false positives through analysis, and en...