Marketing Center of Excellence Ops Lead

ABOUT THE TEAM

OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world.

This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning.

ABOUT THE ROLE

We’re looking for a Marketing Center of Excellence Ops Lead to help build and run a production and vendor management center of excellence for OpenAI’s Marketing organization.

This role will support how Marketing identifies, engages with, manages, and invests in external partners, including creative agencies, production companies, media partners, and specialized vendors. You’ll work closely with Marketing working teams, Procurement, Legal, Finance, and external partners to create clear, efficient, and compliant ways of working.

The right person will be comfortable building processes while also solving day-to-day needs. You should bring strong marketing production judgment, vendor management experience, and the ability to translate business needs into practical workflows, investment structures, and operating models.

IN THIS ROLE, YOU WILL:

- Serve as the primary Marketing point of contact for vendor management and production operations needs across external partners.

- Partner with Marketing leadership and working teams to define agency and vendor engagement models, scopes, KPIs, and ways of working.

- Build foundational Business Affairs frameworks for global marketing activations, includin...