Mgr,Business Analysis

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary TPA & Payer Solutions is seeking a Senior Manager, IT Operations – Technical Health to lead a technical health program focused on improving the stability, security, resiliency, and end-user experience of critical technology platforms. This is an individual contributor role responsible for driving continuous improvement through proactive technical health assessments, remediation planning, execution oversight, and cross-functional coordination. This role will lead efforts across operating system upgrades, database upgrades, software upgrades, security vulnerability remediation, and application/platform health monitoring. The person in this role will partner closely with engineering, infrastructure, database, security, and business teams to reduce operational risk, improve platform currency, and strengthen the reliability of systems that support TPA & Payer Solutions. Success in this role requires strong operational judgment, the ability to influence across technical and business teams without direct authority, and a clear commitment to keeping the end-user experience front and center. This leader should also model CVS Health Values by demonstrating accountability, caring, purposeful innovation, and a strong focus on safety and quality in how work gets done. Key Responsibilities Own and mature the Technical Health program for TPA & Payer Solutions, including governance, prioritization, reporting, and continuous improvement roadmaps Lead planning, coordination, and execution oversight for operating system upgrades, dat...