Operations Coordinator

YOU. BETTER. WITH ALAN.

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all.

Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities.

We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members.

HOW WE WORK: OUR LEADERSHIP PRINCIPLES

- Mission is the Boss — We think long-term and are methodical optimists who take risks, seeking our mission's success above all else.

- Distributed Ownership — Accountable enlightened despots: everyone owns their decisions and results.

- Radical Transparency — All information is accessible and written-first, so everyone can make the best decisions asynchronously.

- Always Growing — Direct, positive, and caring feedback, combined with self-growth ownership.

⭐️ OPERATIONS AT ALAN

The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform and operational capabilities and run our processes to guarantee delight and efficiency.

As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries (France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!

Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of interactions with Engineering, Product, Care and many other teams at Alan.

We have a mix of Builder profiles, focused on (re)desi...