Outbound Telemarketer

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client operates a high-volume home and auto insurance sales organization supporting licensed U.S.-based insurance agents. Their model is performance-driven and highly structured, relying on outbound calling, live transfer qualification, and clear operational benchmarks to drive consistent sales results.

Location

Fully Remote | 9:00 AM – 5:00 PM EST or 10:00 AM – 6:00 PM EST

Role Overview

The Outbound Telemarketer will support the client’s home and auto insurance sales operation through high-volume outbound calling and live transfer delivery. This is a structured, script-driven role focused on speed, consistency, and performance, designed for professionals who thrive in fast-paced call environments and are comfortable with repetitive execution and clear targets.

Key Responsibilities

OUTBOUND CALLING & QUALIFICATION

- Make 400–500 outbound calls per day using an auto-dialer.

- Follow approved scripts to qualify prospects for home and auto insurance.

- Deliver qualified live transfers to licensed U.S.-based insurance agents.

PERFORMANCE & EXECUTION

- Meet or exceed monthly live transfer benchmarks.

- Maintain consistency, professionalism, and energy across high call volumes.

- Accurately disposition calls and follow established SOPs.

PROCESS ADHERENCE & QUALITY

- Adhere strictly to scripts, call flows, and training guidelines.

- Communicate clearly with trainers and team leads regarding performance and issues.

Qualifications

EXPERIENCE

- Proven experience in telemarketing or high-volume call center environments.

- Experience working with scripted outbound calling.

- Prior insurance experience (home and/or auto) is a plus.

- Experience with live transfer sales models is a plus.

SKILLS

- Cl...