Outsourcing Business Owner

At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.

We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.

Our Client Impact team sits at the heart of that mission. We own the full journey from contract signature to a live, healthy investment product for every client — and we keep it running.

As Outsourcing Business Owner, you are the first line of defense for all outsourcing and critical ICT relationships within Client Impact. You own and manage the full lifecycle of outsourced services — from pre-contractual due diligence through active governance to annual compliance reviews — in accordance with EBA/GL/2019/02 guidelines, MaRisk (AT 9), and DORA.

Today, the Client Impact portfolio spans outsourcing relationships with TOL (Take our Licence) clients, covering e.g. Customer Support, Document Management, Complaint Management, and AML services. You will also be the person who sets up, monitors, and owns every outsourcing relationship with our new clients.

This is a high-ownership role that sits at the intersection of regulatory compliance, operational excellence, and client relationship ma...