Presales Technical Product Specialist

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice. Job Details Function as Product and Customer success Specialist to the customer and effectively drive utilization and expansion of assigned products line at existing customer sites within defined territory. Support ongoing account management sales process through clinical education and ongoing case support in all existing and potential areas of operation and clinical utilization within the customer site. Essential Duties: Territory management for existing customer base. Increase product usage at existing accounts and expand customer base through education of new users and generate revenue growth. Train new and existing customers on all software products of the assigned products line. Provide summary of training sessions and ensure follow up as needed through onsite support. Provide technical expertise to help ensure that our products line reaches standard of care levels within the account, leveraging our CRM tool and market data. Help drive and expand existing business, to include broadening application of our products within the account. Resolve technical and operational customer concerns through accurate and timely investigation and partner with cross-functional team members to develop solutions. Increase professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies and conferences. Assist customers in tailoring their product training materials and needs. Understand competition and competitive landscape in existing territory, and convert to Haemonetics business in existing accounts. Drive demand for device and software upgrades as well as add on devices. Participate in product development market needs and/or quality investiga...