Sales Call Center
CVS Health
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Title: Sales Call Center Representative I Company: Oak Street Health Location: Remote Role Description: This role is for a talented and competitive, full-time, outbound Call Center Representative who wants to start a career with a rapidly growing company. This role plays an important role in achieving our ambitious patient acquisition and revenue growth objectives by working as an outbound telemarketing Call Center Sales Representative. Sales Representatives are required to attend a mandatory 4-week training course, 8 am - 5:30 pm Monday through Friday. Trainees are required to attend each day of training, actively participate, and pass a series of exams to graduate training. Sales center hours of operation are 5 am - 7 pm, Mon-Sat. Hours of operation are subject to change based on business needs. Core Responsibilities: Make outbound telemarketing calls to prospective patients Make 300+ outbound calls daily and work to convert them to new patients Understand patient needs and requirements and articulate Oak Street's unique proposition Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing Understand Medicare Basics and insurance Schedule initial doctor's appointments with new patients and achieve daily/weekly/monthly quotas Other duties, as assigned Remote Work Requirements: Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems Prior remote work experience Ability to obtain high-speed internet a...
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