Sales Manager - Existing Customers

At Sanity.io http://Sanity.io, we’re building the future of AI powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create and automate content the way their business works. Accelerating digital development and super charging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom and Morningbrew are using Sanity to power and automate their content operations.

As the Sales Manager - Existing Customers, you will lead and develop a team of Account Executives responsible for growing Sanity’s most strategic customer relationships. You’ll coach your team toward delivering exceptional customer outcomes, driving net revenue retention (NRR), expansion, and long-term partnerships.

You’ll work closely with key accounts and collaborate cross-functionally with Sales, Product, and Solution Architects to ensure Sanity continues to deliver measurable value. You’ll be deeply involved in guiding deal strategy, supporting customer conversations, and ensuring consistent, high-quality execution across the team.

WHAT YOU’LL DO

- Lead and develop a high-performing team: Recruit, mentor, and support Account Executives, fostering a culture of accountability, learning, and collaboration.

- Drive growth and retention: Oversee the team’s portfolio to meet and exceed quarterly growth targets

- Strengthen operational rigor: Implement and maintain processes in Salesforce and other tools for pipeline visibility, forecasting accuracy, and performance tracking.

- Guide expansion strategy: Support AEs in navigating complex accounts, preparing for key customer interactions, and crafting strategies that align with customer outcomes.

- Engage with strategic customers: Join key customer conversations to reinforce business value, unblock growth opportunities and accelerate expansion cycles.

- Collaborate cross-functionally: Partner with Product, Solution Architects, and Marketing to surface insights,...