SAP MM / BPO Functional Analyst – AMS

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role 1) Incident and Request Management (AMS) Analyze and resolve functional incidents in SAP MM , related to: Purchasing and procurement ( PR/PO ) Material and vendor master data Inventory management Goods receipts, valuation, and logistics movements Handle functional requests and minor enhancements aligned with P2P business processes . Monitor and validate data flows between SAP MM and external systems using IDocs/EDI, RFC, OData/APIs (SAP PO/CPI middleware desirable), ensuring data consistency and quality. Manage tickets according to priority, impact, and SLAs , maintaining clear communication with business users, BPOs, and technical teams. 2) Functional Analysis and Process Management (BPO Focus) Act as the functional reference for the Procure‑to‑Pay process , ensuring SAP MM configuration and operations are aligned with business‑defined processes. Review and validate SAP MM functional configurations , including: Calculation schemas Account determination Movement types Account assignment categories and purchasing documents Validate P2P process flow integrity , including FI/CO integration (account postings, taxes, financial postings). Analyze functional impacts of changes or incidents from an end‑to‑end process perspective , identifying root causes and operational risks. Document findings, deviations, process decisions, and applied solutions, ensuring traceability and operational control . 3) Technical and Business Coordination within the...