Senior IT Manager

About us

We’re a tight-knit team of creative, data-driven people, continuously building services & partnering with the world’s largest brands.

We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way!

The Role

We’re hiring a hands-on IT Manager who is also an AI nerd — someone who gets excited about building intelligent systems, automating away manual work, and designing modern, secure infrastructure for a fully remote company.

This role blends IT ownership, cybersecurity leadership, and applied AI systems building. You’ll handle access and security day-to-day, but the real leverage comes from designing smarter workflows, AI-assisted ops, and security systems that scale across a global team.

If you read about AI agents, LLM workflows, RPA, or infra automation for fun, this role is probably for you.

What You’ll Own

AI-First IT & Automation

- Design and build AI-assisted workflows for IT, access, security, and ops.

- Use tools like Zapier, n8n, APIs, and LLMs to eliminate repetitive work.

- Experiment with agents, automations, and monitoring systems that improve reliability and visibility.

- Continuously look for ways AI can reduce cost, risk, and manual effort.

Core IT Operations (Hands-On)

- Own access management across our stack (onboarding, offboarding, role changes).

- Maintain clean permissions for a globally distributed, contractor-heavy team.

- Handle day-to-day IT requests (mostly access; intentionally lightweight).

- Be the internal escalation point for anything systems or security related.

Cybersecurity & Incident Response (Top Priority)

- Architect and implement a modern security posture from a loose starting point.

- Build real incident response playbooks (not theoretical ones).

- Detect and shut down threats like impersonation, phishing, and domain abuse.

- Guide us on zero-trust concepts, identity controls, and device expectations.

- Support enterprise security questionnaires and client trust reviews.

- Help us safely support healthcare recruiting & staffing workflows.

Compliance & Trust

- Own GDPR compliance and data-handling standards.

- Define security expectations for global contractors across ~20 countries.

- Partner with leadership on future compliance needs (HIPAA-adjacent, enterprise-driven).

IT Strategy & Cost Control

- Audit our current environment and design an optimized roadmap.

- Own IT vendors, contracts, and seat management.

- Use data and automation to track usage, waste, and spend.

- Build systems that give leadership clear visibility into IT cost and risk.

Our Current Stack

Google Workspace

ClickUp

Notion

Webflow

Clockify

NordPass

Frame.io http://Frame.io

Figma

Zapier

n8n

QuickBooks

PeopleForce

Ashby

Fathom

You’ll help decide what stays, what goes, and what gets automated.

What We’re Looking For

- Strong hands-on IT or systems background (remote-first experience preferred).

- Deep curiosity and enthusiasm for AI, automation, and modern tooling.

- Comfort scripting, working with APIs, and building real systems (not demos).

- Solid understanding of identity, access, and security fundamentals.

- Experience responding to real-world security issues (impersonation, phishing, abuse).

- Ability to explain risk, tradeoffs, and systems clearly to non-technical leaders.

- Bias toward building, testing, and improving systems continuously.

Bonus Points

- You’ve built internal AI tools, agents, or automations.

- Experience designing security from scratch.

- Exposure to healthcare, staffing, or regulated environments.

- You follow AI tooling closely and experiment outside of work.

Why This Role Is Different

- You’re not inheriting a locked-down corporate IT stack — you get to design it

- You’ll build real AI-powered systems that people actually use

- Security, automation, and cost control are executive priorities

- Clear path to grow into a small IT org lead over time

Benefits

- Unlimited Time Off & Sick Days

- Flexible hours

- Fully remote (with the possibility to work from anywhere)

- Global pods (meet creatives from all around the world)

- High opportunity for growth!