Senior Product Manager

ABOUT CLIPBOARD

Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.

Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.

THE ROLE

Clipboard https://www.clipboardworks.com/ is a Sequoia-backed marketplace connecting nurses and healthcare professionals with long-term care facilities, with over $800M in annual transactions. We're hiring Senior Product Managers to own core domains of the marketplace. Think pricing, matching, reliability, facility onboarding; all the systems the business runs on!

THE WORK

You'll be running a domain where the right answer changes as the marketplace changes, and where your mental model and prioritization are the single most valuable artifact your team has. You will:

- Build the mental model. Grounded in customer conversations, support tickets, Salesforce, and our own data.

- Pick the metrics. The ones that tell you and the org whether you're serving that customer well. When the right metric doesn't exist, you say so and propose the best proxy, limitations stated.

- Steward the improvements. Research, experiments, core flow changes, technical investments. An excellent PM here doesn’t just move metrics, they make prioritization calls that compound.

All of this gets written down and shared constantly. A one-page mental model your team can reference witho...