Team Lead, Anteriors

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.

ABOUT THE ROLE

As a Team Lead, you are responsible for managing, coaching, and mentoring a team of digital designers to drive operational excellence through KPI and metric management. A key part of your leadership is cultivating a team environment that reflects the Dandy Drivers which are the foundation of how we work, grow, and succeed at Dandy.

WHAT YOU'LL DO

MANAGING & COACHING

- Lead a team of 10–15 digital designers.

- Oversee Focus Area scheduling, shifts, training, and time off (PTO & STO).

- Monitor individual quality and performance through regular audits.

- Continuously Performance Manage & Coach designers through 1:1s and feedback sessions to drive improvement.

- Establish and track development plans for all unscheduled designers.

- Identify when support is needed and leverage internal resources.

- Understand designer career goals and document growth plans.

METRICS

- Understand the business metrics Dandy uses to evaluate the design workforce for both quality and UPD. Be able to articulate how each team member is performing against these metrics.

- Collaborate with leadership to set quality and throughput targets, and ensure your team meets them.

- Ensure your team is aligned with systems and processes, escalating major issues so the broader system can be updated & adjusted as needed.

FOSTER A CULTURE OF SUCCESS

- Foster an inclusive, positive, and high-performing team culture.

- Promote team...