Business Operations Coordinator

Our client, a growing player in the e-commerce and distribution space , is looking for a highly skilled Business Operations Coordinator with strong Excel skills, outbound communication experience, and an interest in sales support and portal management. This is a hybrid operations + sales support role focused on data analysis, portal coordination, cost updates, and reseller follow-through. If you're confident in Excel (especially VLOOKUP and formulas), comfortable with cold calling outbound reps , and love keeping things running behind the scenes—this is the role for you. 🎁 Perks & Benefits 💵 Paid in USD (bi-monthly payouts: 15th & 30th) 🏖️ Up to 14 days of Paid Time Off annually (starting Day 1) 🎉 Paid Philippine Regular Holidays 🏡 100% remote – work from anywhere 📚 Exposure to major reseller portals, PIM systems, and retail data workflows 🤝 Supportive, collaborative team culture with long-term growth opportunities 🧩 What You’ll Be Doing 🧮 Excel Reporting & Data Coordination Maintain and update Excel spreadsheets to track POS data, cost changes, and sales progress Use VLOOKUP, advanced formulas, and formatting to calculate, compare, and analyze data Work with pre-built templates to organize large datasets and generate summaries 📦 Retail Portal & Back-End Support Manage B2B portals for resellers and manufacturers (new item setup, online placements, catalog submissions) Pull data and create reports related to inventory, sales, chargebacks, or shipping issues Keep internal tracking tools up to date with accurate info pulled from multiple portals 📞 Sales Support & Outbound Communication Reach out via cold calls and follow-ups to U.S.-based reseller reps and internal account managers Keep sales reps aligned with goals, track objectives, and support client-facing progress updates Assist in coordinating account check-ins, training decks, or quarterly performance presentations 📁 Project Management & Admin Tasks Coordinate with both manufacturers and resellers to ensure alig...