Director, Public Sector Professional Services

LIFE AT UIPATH

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

The Public Sector Vertical Lead is responsible for overseeing all delivery activities within a specific industry vertical. This role ensures operational excellence, customer satisfaction, and alignment between sales, delivery, and other post-sales functions. The Public Sector Vertical Lead serves as both a strategic leader and an execution partner — accountable for delivery performance and partnership development in their vertical.

Key Responsibilities:

1. Provide clear direction, performance management, and professional development to ensure high-quality project delivery.

2. Foster collaboration across functional areas to drive consistency, innovation, and continuous improvement.

3. Manage delivery escalations, ensuring timely resolution and customer satisfaction.

4. Oversee reporting on key projects and maintain transparency across all delivery activities.

5. Monitor utilization, delivery metrics, and demand/capacity reporting to ensure optimal resource allocation.

6. Drive adherence to project delivery standards, methodologies, and governance frameworks.

7. Partner with the Sales organization to maintain visibility into the sales pipeline within the vertical.

8. Support strategic pursuits by providing delivery insights, technical validation, and resourcing input.

9. Act as the primary delivery relationship manager for targeted partners within the vertical.

10. Develop and execute services action plans for top ARR (Annual Recurring Revenue) customers.

11. Ensure oversight and enfo...