IT Device Management Specialist

We're looking for a IT Device Management Specialist to own the Android tablet environment used by clinical teams in the field. This role sits inside a fast-moving AI-native healthcare platform where nurses and therapists depend on properly configured, reliable devices to deliver care directly to patients. When devices fail or are misconfigured, clinical operations feel it immediately. Your job is to make sure that does not happen. You will manage device configuration, enrollment, policies, and platform improvements while helping scale device management processes as the company grows. This is a hands-on ownership role that requires both technical depth and the ability to communicate clearly across IT, engineering, and non-technical clinical operations teams. Why You'll Want to Join You will be paid in USD (bi-monthly: every 15th and 30th) Up to 14 days of Paid Time Off annually (starting Day 1) Observance of Holidays per company guidelines 100% remote setup so you can work wherever you're most productive Direct ownership over a device platform that supports clinical care delivery at scale Close collaboration with IT leadership, engineering, and operations from day one What You'll Work On Device Platform Management Manage and maintain the Android tablet fleet and mobile device management platform including Samsung Knox or equivalent Adjust device configurations as vendor platform capabilities evolve Enable new functionality, security settings, and device policies across the full device fleet Build and maintain device profiles that support clinical workflows in the field Establish and manage an incremental release process for device configuration updates Device Provisioning and Enrollment Manage device acquisition, onboarding, and deployment processes end to end Configure and enroll new tablets into device management portals consistently before deployment Ensure every device is properly configured before it reaches a clinician Track device inventory and lifecycle statu...