Operations Specialist

We’re looking for an Operations Specialist (Landscaping) to support a fast-growing landscaping and field-services business. You’ll manage day-to-day scheduling, client communication, and internal coordination while keeping tools, systems, and workflows running smoothly across English and Spanish-speaking crews. This role is perfect for someone who thrives in a high-velocity environment, can take a loose brief and run with it, and knows how to solve problems without waiting for step-by-step instructions. If you have experience in landscaping, construction, or field-service operations, even better. Why You’ll Want to Join You will be paid in USD (bi-monthly: every 15th and 30th) Up to 14 days of Paid Time Off annually (starting Day 1) Observance of Holidays per company guidelines 100% remote setup so you can work wherever you feel most productive Join a company that values autonomy, initiative, and operational excellence Opportunity to help shape processes as the business scales What You’ll Work On Client Communication and Coordination Manage email correspondence with clients and vendors Handle inbound calls via VOIP and route them appropriately Follow up with HOAs, real estate partners, and new leads Scheduling and Field Operations Build, adjust, and troubleshoot daily schedules in LMN Coordinate job assignments with field crews (English and Spanish speaking) Ensure next-day operations are fully prepared before signing off Systems and Data Management Maintain CRM records and assist with the transition to HubSpot Keep LMN data clean, accurate, and optimized Manage files, Google Drive, and internal documents so information stays organized and accessible Reporting and Team Support Build simple presentations, guides, and reports for field teams Update employee instructions and support documentation as needed Collaborate with the website designer when content or updates are required What You Bring 2–4+ years in operations, coordination, or administrative support Experienc...