Agent Engineer - NY

VAPI (/ˈVⱭːPI/):

- We’re creating the shift to voice as humanity’s default interface

- We’re the most configurable platform for deploying voice agents

- We’ve grown to over 600k developers in two years, adding 2,000+ every day

- Try talking to Vapi now! https://vapi.ai/

WHY WE’RE HIRING THIS ROLE:

- As Vapi continues to scale, we are working with increasingly complex enterprise customers deploying voice agents across mission-critical workflows. We’re hiring a Agent Engineer to partner with customers and internal teams to design and deploy scalable AI agent architectures. This role sits at the intersection of engineering, product, and customer success and is responsible for translating business requirements into technically sound architectures that drive successful enterprise deployments.

WHAT YOU’LL DO:

- 30 Day:

- Ramp on Vapi’s platform architecture, APIs, and agent capabilities

- Shadow customer deployments and technical discovery calls

- Learn the technical architecture of current enterprise customer implementations

- 60 Day:

- Lead technical discovery with customers and design solution architectures

- Build rapid prototypes using AI-assisted development tools

- Produce architecture diagrams and technical documentation for customer deployments

- 90 Day:

- Own end-to-end technical design for enterprise deployments

- Architect complex integrations using APIs, webhooks, and event-driven systems

- Partner with engineering and product to identify platform improvements from customer feedback

WHO YOU ARE:

- 5+ years in solutions architecture, pre-sales engineering, technical consulting, or similar customer-facing technical roles

- Strong ability to translate business requirements into technically sound solutions and communicate effectively with both engineers and executives

- Experience owning end-to-end customer engagements and delivering complex technical solutions with measura...