Product Manager - Enterprise & Governance Agents

VAPI (/ˈVⱭːPI/):

- We’re creating the shift to voice as humanity’s default interface

- We’re the most configurable platform for deploying voice agents

- We’ve grown to over 700k developers in two years, adding 2,000+ every day

- Try talking to Vapi now! https://vapi.ai

WHY WE’RE HIRING THIS ROLE:

- Enterprise revenue 5×’ed in a year and is a big focus. The companies writing the big checks aren’t just developers anymore: they’re legal teams, compliance officers, ops and IT leaders, and procurement orgs who need voice AI they can actually govern.

- We need a Principal PM who understands that the real product isn’t just the agent: it’s the trust infrastructure around it. Live guardrails, audit trails, monitoring, compliance — particularly hard to do with voice AI in two-way live high-stakes interactions with customers.

- This person will be critical to the success of the company.

WHAT YOU’LL DO:

- 30 Day:

- Become unreasonably dangerous on the Vapi platform and the enterprise buyer landscape: the product, the deals, the friction, the gaps.

- Map where enterprise deals stall: legal, security, compliance reviews, feature gaps, onboarding.

- Write a “here’s the mess + here’s the opportunity” brief for the enterprise segment. Sharp.

- Ship one small thing that visibly unblocks a current customer.

- 60 Day:

- Turn your diagnosis into a crisp strategy — a defensible argument with a prioritization call.

- Own and publish a 12-month rolling roadmap for enterprise: the full stack of what it takes for a regulated business to trust voice AI in production.

- Ship one high-leverage improvement that moves adoption, expansion, or retention.

- Turn data into knowledge. It’s ok to be wrong. It’s not ok to not understand why.

- 90 Day:

- Deliver a step-function improvement in a core enterprise metric. You pick it, you defend it.

- Make governance feel like magic.

- Raise the bar across V...