Client Success Manager - Korea

At Statista, we’re all about facts and data, for we are the world's leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services, we empower people worldwide to make fact-based decisions.

Founded in Hamburg in 2007, we have quickly grown into a global company with offices in major cities such as London, New York, Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success, but also keeps creating new development and career opportunities for our employees.

We value and celebrate our diverse culture. You are welcome here for who you are, no matter where you come from, what you look like, or whether you prefer bar graphs to pie charts. Your story matters – keep writing it as part of our team.

Are you ready to join us?

Your Tasks

- You will play a key role in managing and growing our client portfolio across South Korea. Working closely with our Sales Managers, you will identify strategic opportunities to deliver meaningful value and outcomes for clients

- You will be responsible for nurturing relationships throughout their subscription lifecycle by consistently delivering outstanding client experience and demonstrating the ongoing value of their subscription.

- As a trusted partner, you are expected to develop a deep understanding of the clients’ business goals, continuously identify opportunities to add value to their decision-making process by mapping their data needs to Statista’s capabilities

- You are the voice of our clients. By listening intently to your clients, you will gather client’s feedback to work closely with cross functional teams on collaboration or engagement activities towards client retention

- Your will maintain records of client activity and account status, includes regular reporting on client portfolio

Your Profile

- 3 - 5 years of experience in customer-facing role (e.g. Account Management, Customer Success, Cli...