Events and Community Manager

AN INTRODUCTION TO PRIMER

Primer is the world's first unified payment infrastructure, founded by former leaders of Braintree and PayPal. We unify fragmented payment and finance systems into a single, intelligent platform, automating the entire payments lifecycle from acceptance and orchestration to reconciliation, FX, and financial operations.

Trusted by leading merchants worldwide, we give finance, payments, and engineering teams the tools to move faster, reduce complexity, and unlock growth. Our open, modular platform connects to 150+ services across the payments ecosystem, while our expanding CFO product suite brings unified reconciliation, FX management, and financial visibility across markets and currencies.

Backed by Accel, Balderton, ICONIQ, and Tencent, we're setting a new standard for how the world moves money.

WHICH TEAM WILL YOU BE JOINING?

At Primer, the Marketing team’s vision is simple: we set the new standard for the payments ecosystem.

We pique market interest; spark customer demand; drive product adoption and delight our customers - every step of the way.

🔍 WHAT WILL YOU BE DOING?

- Own the events calendar - Build and manage a full programme of owned brand events from concept to execution, ensuring every event ties to a clear commercial moment or customer milestone.

- Drive pipeline through events - Partner closely with Sales to design event experiences that generate new pipeline, accelerate deals, and deliver clean, well-qualified follow-up after every activation.

- Lead sponsored event strategy - Evaluate and own our presence at third-party events including branded-booths sponsorship with a clear ROI lens, briefing sales, managing logistics, and driving measurable lead capture and pipeline contribution.

- Retain and grow customers - Work hand-in-hand with Customer Success to build event experiences that deepen customer relationships, support retention, and create expansion opportunities.

- Turn customers into advocates - Build c...